Tag Archives: retention

Xbox Hack#160125: Meet Individual Needs. Exceed Organizational Expectations.

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Xbox Hack#160125: “Creating a work environment that meets the individual needs of your team members creates outcomes that will exceed your organization’s expectations.” I tell the participants in my facilitated conversation: “From the Xbox to the Box Alarm” that if they remember nothing else about our discussion, remember that ‘The greatest expectation of this XboxTM […]

The Four Layers: How Deep is Your Brotherhood?

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The term “Brotherhood” means different things to different people. Ask 100 firefighters what brotherhood is and you’ll get 100x different answers. You know it when you see it; you miss it when it’s gone and you certainly feel it when it’s turned against you. Used gender-generically to refer to this special, sometimes inexplicable bond that […]

Xbox Hack#150104: The People Business

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Call me old-school but even with all the desktops and devices I own, I still love the feel and look of a print publication. [I hope the folks at FireRescue Magazine are reading this! lol] And I don’t know about you but, when I read a magazine I most often flip the pages from back to […]

Are We Losing Our Voice?

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This post, like many of my half-written, unpublished works has been brewing for a while now. It didn’t just dawn on me today, or yesterday or even necessarily a year ago. However, its being published is a direct result of singular action that I took recently and the decision that brought me to take the […]

@FireRECRUITER: Rise to the challenge

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An article recently posted to FirefighterNation.com outlines the challenges faced by volunteer fire departments in Pennsylvania in recruiting and retaining their members. Although these types of articles are becoming all too frequent, this one in particular is better than most in that it focuses on the positives of being a volunteer firefighter — not all […]

Impact of the Digital Age on Recruitment and Retention

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The world is changing rapidly and the fire service is getting caught up in the tornado effect of technology on our society. More and more fire departments are smartly using web sites, e-mail and social networking tools like Facebook and Twitter to recruit new firefighters and to stay connected to their community. There isn't much you […]

Void Space

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Firefighter, officer, chief—these are the titles of the jobs we sign up for. But just like “bingo chairman,” “corresponding secretary” or “roads and grounds committee member,” the title of “leader” is not something at the top of our list of “I want to be that guy” jobs that we strive for when we first join the volunteer […]

X-Box Live

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That’s right! “From the X-Box to the Box Alarm: Motivating and Leading Today’s Firefighters” is back by popular demand at FDIC 2011. I hope to see you in Indianapolis March 22-26, 2011.  Look me up if you plan on attending and look for my presentation titled: “Understanding & Motivating Today’s Firefighters” modeled after my feature […]

Not Your Typical “Truckie”

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Glenn Usdin was a Run-to-the-Curb kid, growing up in the Long Island New York fire service and rising to the rank of fire chief in Lancaster PA. Like many in the fire service, his career path has taken him in several different directions including a tenure as associate publisher of Fire Engineering Magazine, president of […]

It’s that time of year.

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Once our organizations realize that volunteers who are happy at home will be happier, more productive firefighters at the firehouse — we all win.

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