Tag Archives: media

Conveying Tragedy

Buffalo News Photo-Tonawanda Fatal Fire

Buffalo News Photo-Tonawanda Fatal Fire

I consider myself a student of effective public and media relations. One of the most difficult messages a fire chief or public information officer must convey is that of a tragedy where, despite our best efforts, the results are fatal.

I often coach fire officers and public officials at incident scenes as how to best deliver difficult news. While I encourage them to focus on the role of the rescuers – not the victims, showing respect and concern for all those affected by the tragedy is very important as we speak publicly. This difficult and uncomfortable situation is one that any of us could be faced with at any time.

Tiger Schmittendorf

FE Talk: Humpday Hangout

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Taxis Palamós
From X-Box to the Box Alarm
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2015-02-27 04:01:09
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From X-Box to the Box Alarm
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2015-02-25 15:26:40
Eagle Eye | Run to the Curb
Flight 3407 Responders Recognized for Recovery Efforts
[…] STATEMENT FROM THE FAMILIES OF CONTINENTAL FLIGHT 3407: “On behalf of the families of Continental Flight 3407, we would like to express our deepest […]
2015-02-12 15:12:07
Eagle Eye | Run to the Curb
Clean the Litterbox
[…] Here’s a reminder to all those who were a part of, or touched by this tragedy to Clean the Litterbox! […]
2015-02-12 15:11:05
tiger
Destiny and Gratitude
Thank you Anna, Patrice and Erica - All of it made for one of the most memorable experiences of my career and life. In fact, as I've told this story to others since the Playback Theater I still find it difficult to wrap my head around all of it. Thanks for the opportunity to share.
2015-02-12 01:33:15

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