Tag Archives: media

Conveying Tragedy

Buffalo News Photo-Tonawanda Fatal Fire

Buffalo News Photo-Tonawanda Fatal Fire

I consider myself a student of effective public and media relations. One of the most difficult messages a fire chief or public information officer must convey is that of a tragedy where, despite our best efforts, the results are fatal.

I often coach fire officers andpublic officials at incident scenes as how to best deliver difficult news. While I encourage them to focus on the role of the rescuers – not the victims,showing respect and concern for all those affected by the tragedy is very important as wespeak publicly. This difficult and uncomfortable situation is one that any of us could be faced with at any time.

Tiger Schmittendorf

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Erica
Destiny and Gratitude
Tiger I just wanted to say thank you again, your write up of the event is beautiful. It was such an amazingly awesome day for me. I agree yesterday was just a wonderful day of destiny and gratitude. I hope you and everyone you work with knows how important they are to so many people.…
2015-01-23 13:11:48
Destiny and Gratitude | Tiger Schmittendorf
Clean the Litterbox
[…] Clean the Litterbox […]
2015-01-23 02:18:28
Destiny and Gratitude | Tiger Schmittendorf
15 Years of Fire Suppression
[…] into my story of how I stumbled upon a connection I’d recently made with the younger brother, Dylan, of a fire victim I rescued some 16 years ago now. As I came to the critical point of that story […]
2015-01-23 02:14:40
Destiny and Gratitude | Tiger Schmittendorf
Two years gone by now
[…] coaching a few times during her story, I started by sharing about today being the anniversary of Bob Newell‘s death and the lessons he taught me, before, during and after his passing. I spoke about […]
2015-01-23 02:07:11
Destiny and Gratitude | Tiger Schmittendorf
The Bob Legacy
[…] Bob Newell, who I’ve spoke and written about at length, has been on my mind all day as it was seven years ago today (1/22/2008) when I lost my dear friend and mentor. As I do every year on this sad but celebratory anniversary, I share a story about my connection to him and…
2015-01-23 01:51:47

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