Tag Archives: alan brunacini

Going Forward in the Fire Service

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I am often reluctant to write about commercial business ventures in my blogs and other platforms as I am sensitive to the trusted relationship between a writer and their readers, and leary about self-promotion. Thus I have delayed writing this post for quite some time. It wasn’t until I came to the realization that this […]

Schmittendorf Signs On for Fire Service Leader Round-Table

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The Firemen’s Association of the State of New York (FASNY) has secured volunteer firefighter recruitment and retention specialist Tiger Schmittendorf as part of a round-table presentation at their 2009 Convention in Niagara Falls, NY.

Schmittendorf will join Deputy Chief Billy Goldfeder, host of FirefighterCloseCalls.com; J. Gordon Routley, who oversaw the inquiry into the Charleston Sofa Store firefighter fatalities; and Phoenix Fire Department Chief (Ret.) Alan Brunacini, who is largely credited with promoting customer service in the fire service as we know it today.

The four-man team will culminate what promises to be a day of lively, informative and even entertaining presentations at the FASNY convention on August 20, 2009. The panel will field questions from the audience and will discuss everything