Category Archives:

A series of toolkits focusing on recruitment, retention, fire service marketing and leadership

Xbox Hack#160125: Meet Individual Needs. Exceed Organizational Expectations.

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Xbox Hack#160125: “Creating a work environment that meets the individual needs of your team members creates outcomes that will exceed your organization’s expectations.” I tell the participants in my facilitated conversation: “From the Xbox to the Box Alarm” that if they remember nothing else about our discussion, remember that ‘The greatest expectation of this XboxTM […]

Xbox 2.0: The Greatest Expectation

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I originally wrote “From the XboxTM to the Box Alarm” in 2008 as I stumbled upon what I saw as a direct correlation between Generation Y and the influence of video games on virtually every aspect of their lives. Based on my reading of some formal research conducted by those a lot smarter than I am […]

The Four Layers: How Deep is Your Brotherhood?

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The term “Brotherhood” means different things to different people. Ask 100 firefighters what brotherhood is and you’ll get 100x different answers. You know it when you see it; you miss it when it’s gone and you certainly feel it when it’s turned against you. Used gender-generically to refer to this special, sometimes inexplicable bond that […]

Xbox Hack#150104: The People Business

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Call me old-school but even with all the desktops and devices I own, I still love the feel and look of a print publication. [I hope the folks at FireRescue Magazine are reading this! lol] And I don’t know about you but, when I read a magazine I most often flip the pages from back to […]

Video Killed the Recruitment Star

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In his February 17th Morning Lineup features (and updated on February 20th), FireGeezer.com's Bill Schumm discusses and demonstrates the effectiveness, or ineffectiveness, of using video as a recruitment tool. While his perspective on why we face the recruitment and retention challenges we do are certainly part of puzzle, the value of his commentary lies in […]

@FireRECRUITER: Rise to the challenge

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An article recently posted to FirefighterNation.com outlines the challenges faced by volunteer fire departments in Pennsylvania in recruiting and retaining their members. Although these types of articles are becoming all too frequent, this one in particular is better than most in that it focuses on the positives of being a volunteer firefighter — not all […]

Void Space

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Firefighter, officer, chief—these are the titles of the jobs we sign up for. But just like “bingo chairman,” “corresponding secretary” or “roads and grounds committee member,” the title of “leader” is not something at the top of our list of “I want to be that guy” jobs that we strive for when we first join the volunteer […]

Bunk-in or just “bunk”?

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The concept of fire station live-ins or bunk-ins, depending on what you call them, has been around for quite some time and with quite a bit of success.

@FireRECRUITER: Are you flush or flushing?

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As I do with much in life, I take new experiences and new information and compare it to other aspects of my life in emergency services. Whenever it’s the least bit relevant – I try to apply it to the business I love: the fire service. Such was the case this past week when I […]

@FireRECRUITER: Make the Right Investments

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The following article tells of a small city that is threatening to stop collecting a voluntary public donation that has brought thousands and thousands of dollars in mission-critical equipment to their combination (paid/volunteer) fire department.  Apparently, the threat is in response to a dwindling number of volunteer firefighters in their department, between 5 and 10, […]

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